Privacy Policy

Privacy Policy for PocketStores16

Effective Date: December 1st, 2024

At PocketStores16, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information:

Name, email address, phone number, and delivery address.

Payment details (processed securely through third-party payment gateways).

1.2 Non-Personal Information:

Browser type, device information, and website usage data (collected via cookies and similar technologies).

2. How We Use Your Information

We use your information for the following purposes:

2.1 To process orders and deliver products to your specified address.

2.2 To communicate updates about your orders, promotions, or services.

2.3 To improve our website, services, and customer experience.

2.4 To manage shipping logistics, including coordination with PocketStores16 delivery personnel or third-party delivery partners.

2.5 To comply with legal and regulatory requirements.

3. Contact Information for Privacy Concerns

For privacy-related concerns, you can contact us at:

WhatsApp: +91 9941886600

Store Numbers: (044)25291266 / (044)25297964

4. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your data with:

4.1 Service Providers:

Third-party vendors for payment processing and delivery services.

4.2 Legal Authorities:

When required by law or to protect our legal rights.

5. Data Security

5.1 We use industry standard security measures to protect your personal information.

5.2 Despite our efforts, no method of data transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

6.1 Access, correct, or delete your personal data.

6.2 Withdraw consent for data processing where applicable.

6.3 Optout of receiving promotional communications by contacting us.

7. Retention of Data

We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.